Website operator

This policy describes how PadelPhysioMalta.com handles information. The legally responsible operator is:

  • Website: PadelPhysioMalta.com
  • Website operator: [LEGAL NAME OR COMPANY]
  • Contact email: [EMAIL]
  • Business address: [ADDRESS]

Information this website may process

When you visit the website, the following information may be processed:

  • IP address
  • Browser and device information
  • Pages visited
  • Referral source
  • Date and time of visit
  • Cookie identifiers
  • General analytics activity

Contact forms and health information

This website has no contact form, accounts, newsletters or appointment booking. If a contact form is added in the future, this policy will be updated first: name, email address and message content would then be processed to answer the enquiry. We do not intentionally send sensitive health information — such as specific symptoms, injury details, medical history, diagnoses or treatment information — to Google Analytics or advertising systems. Analytics events use only generic names such as article_view, guide_view, booking_link_click, external_link_click and page_view, never symptom- or diagnosis-based events.

Analytics and consent

Google Analytics 4 is only loaded after you consent to analytics cookies. Google Consent Mode v2 is used: analytics_storage, ad_storage, ad_user_data and ad_personalization default to denied, and advertising consent is never granted simply because analytics is installed. The interactive “Where does it hurt?” body navigator is not used for profiling: only a generic body_navigator_used interaction is measured, and the selected body area is never sent to third-party analytics.

Data retention

The suggested website policy is:

  • Analytics data: around 30 days as a website policy. Google Analytics’ own retention is governed by its settings and may differ.
  • Contact enquiries: 30 days after the enquiry is resolved, unless longer retention is legally necessary.
  • Server and security logs: up to 30 days, unless needed longer for a security investigation.
  • Cookie preferences: up to 6 months before consent is requested again.

Data sharing

We do not sell personal data. Information may be processed on our behalf by service providers, such as the website hosting provider, the analytics provider, a security provider and an email or contact-form provider. Each provider processes data only as needed to deliver its service.

Links to Doctor St Julian’s Clinic

When you follow a link to Doctor St Julian’s Clinic, you leave PadelPhysioMalta.com. The clinic operates its own website with its own privacy practices, which govern any information you provide there. This website does not automatically share your personal data with the clinic.

Your rights

Where the GDPR or other applicable law gives you rights — such as access, rectification, erasure, restriction, objection and portability — you can exercise them by contacting the operator using the contact details above. These details are placeholders that must be completed with the real operator identity before publication.